Privacy Policy
Privacy Policy
Last updated: May 6, 2026
Operated by KAL ECOMMERCE UK LTD, 82A James Carter Road, Mildenhall, United Kingdom 📧 Contact: contact.velourparis@gmail.com
1. Introduction
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (https://maisonvelourparis.com), place an order, or interact with us in any capacity. It is established in compliance with the UK Data Protection Act 2018, the General Data Protection Regulation (GDPR — EU Regulation 2016/679), the Privacy and Electronic Communications Regulations (PECR), and any other applicable international privacy laws.
By accessing our website or purchasing our products, you agree to this Privacy Policy.
2. Data Controller
KAL ECOMMERCE UK LTD 82A James Carter Road, Mildenhall, United Kingdom 📧 contact.velourparis@gmail.com
3. Types of Data Collected
a. Personal Identification Data
We may collect the following data when you place an order or contact us: full name, email address, phone number, billing and shipping addresses, payment information (processed via encrypted third-party gateways).
b. Device and Usage Data
Automatically collected via cookies, log files, beacons, pixels, and similar technologies: IP address, browser type, device type, operating system, referring pages, timestamps, browsing behavior, session identifiers, and cart data.
c. Marketing and Tracking Data
If you subscribe to our email or SMS services: opt-in status, communication preferences, interaction metrics (open rates, click-throughs).
4. Legal Basis for Processing
We process your personal data on the following bases: performance of a contract (e.g., to fulfill an order), legal obligations (e.g., for tax and accounting purposes), legitimate interest (e.g., fraud prevention, customer service), and consent (e.g., for marketing communications).
5. Use of Personal Data
Your data may be used to process and fulfill your order, send confirmations, invoices, and shipping updates, respond to customer service inquiries, personalize the user experience and improve the website, detect fraud or abuse, and send marketing communications (with your consent).
6. Sharing of Personal Data
We share your data only with trusted service providers: Shopify Inc. (e-commerce platform), Google Analytics (user behavior analytics), SMSBump Inc. (SMS marketing services, EU-based). We may also disclose personal data to comply with legal obligations or in response to a legitimate governmental request.
7. International Transfers
Your data may be transferred and stored outside the UK or EU, including in Canada and the United States. We ensure that such transfers comply with applicable data protection laws and are safeguarded via Standard Contractual Clauses where required.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described, to comply with our legal or tax obligations, or until you request its deletion (subject to legal limitations).
9. Your Rights (EU and UK Residents)
You have the right to access the data we hold about you, request its rectification or deletion, object to processing for direct marketing purposes, withdraw your consent at any time, and file a complaint with your local data protection authority. To exercise these rights, contact us at contact.velourparis@gmail.com.
10. Cookies and Tracking Technologies
Our website uses cookies and similar technologies for functionality, analytics, and marketing purposes. By using the website, you consent to the use of cookies unless disabled via your browser.
Cookie details: session_id, shopify_visit, shopify_uniq (session tracking), cart, storefront_digest (cart memory and access validation).
11. SMS Marketing
By opting into our SMS program, you consent to receive messages related to your order status, delivery updates, and reminders, as well as promotional offers. You may opt out at any time by replying STOP or using the unsubscribe link. Message and data rates may apply. Your data is shared with SMSBump Inc., based in Sofia, Bulgaria, in compliance with EU data privacy standards.
12. Data Protection for Minors
Our website is not intended for individuals under the age of 16. We do not knowingly collect data from minors.
13. Policy Updates
We may revise this Privacy Policy to reflect changes in law, business practices, or website functionality. The latest version will always be available at: https://maisonvelourparis.com/pages/privacy-policy
14. Contact
For any questions, requests, or complaints regarding your personal data:
KAL ECOMMERCE UK LTD 82A James Carter Road Mildenhall, United Kingdom 📧 contact.velourparis@gmail.com